How we use cookies

We use cookies to keep track of what you’ve bought from us and what you’ve done on My epic App and our website. Cookies also mean you can use services such as tracking your order, checking your account or topping up.

Our cookies don’t hold personal information such as your name or bank details. Cookies let us find information once you’re logged in or help link your browsing information to you and your personal information when you choose to register for a service or newsletter.

To do this we sometimes use persistent cookies. We take looking after your personal information seriously – we’re always monitoring and improving how we protect it.

We’ve put our cookies into the following categories, to make it easier for you to understand why we need them:

  1. Strictly necessary – these are used to help make our website work efficiently
  2. Performance – these are used to analyse the way our website works and how we can improve it
  3. Functionality – these help to enhance your experience by doing things like remembering products you’ve added to your basket
  4. Targeting/advertising – these are used to share some information with third parties who we advertise with, so we know how you’ve reached our website. We can also use cookies to identify the parts of the website you’re interested in. We then use this information to show you adverts and pages we think may also be of interest to you, to tailor how we communicate with you, or to tailor the contents of the communications we send to you. If you prefer, you can opt out of these. Tailoring of content means it includes information reflecting the interest you’ve shown in the content of our web pages, or offers or promotions that we think may interest you, and to improve how we respond to your needs.

 

Our cookie policy for Epic Online Shop Privacy Supplement

A cookie is a small text file which is placed onto your mobile (or other electronic device) when you access our website. More information also available on our Cookie Policy

The table below is designed to provide more information about the cookies we use and why:

COOKIE NAME

WHERE

WHAT IT'S USED FOR

TYPE

EXPIRES

ASP.NET_SessionId

epic.com.mt

Handles session management for a visitor on the website

Strictly necessary

Session

EpicSection

epic.com.mt

Handles navigation between business or consumer section

Strictly necessary

2 years

UniqueGuidCookie

epic.com.mt

Required for anti-CSRF (Cross-Site Request Forgery), for security purposes

Strictly necessary

21 minutes

ecp

epic.com.mt

Controls cookie policy bar behaviour

Strictly necessary

2 years

Cookies and you

To make a purchase online or sign up to services like My Account which gives you access to your account, you must have cookies enabled on your internet browser. The more popular browsers are:

  • Internet Explorer
  • Firefox
  • Safari
  • Google Chrome
  • Opera

If you choose not to enable cookies, you’ll still be able to browse our website and app but you won’t be able to buy online.

Third Party Cookies

First party cookies originate from the same domain as the website or app you’re currently visiting (in this case, www.epic.com.mt).

Third party cookies originate from a domain that’s different to the website or app being visited. For example, when you visit our website or app, we may link to another company’s website – like our Facebook or Twitter account, or a video from our YouTube page.

So, when you ‘Like’ or ‘Tweet’ a phone from our website or app or visit our Facebook page, these sites may sometimes put cookies on your computer. We don’t control how they use their cookies, so we suggest you check their website to see how they’re using them and how you can manage them.

Third parties that may put cookies on our website are:

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems as parts of the site will not then work. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. These cookies do not store any personal information.

Cookies used

CATEGORIES

COOKIES

smartsurvey.co.uk

  • S562574_654388
  • S509375_607570
  • S562580_654396
  • S599763_700538
  • ASP.NET_SessionId
  • S509319_607566
  • S509195_601181
  • _gid
  • S509325_601183
  • S558694_649517
  • _gat_UA-31798632-30
  • _ga
  • SERVERID
  • S509377_607568
  • S562584_654402
  • ai_session
  • ai_user
  • S622027_727608
  • S509386_601186
  • S622212_727839
  • S626664_733444
  • S622209_727837

Performance Cookies

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

Cookies used

Functional Cookies

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages.

If you do not allow these cookies then some or all of these services may not function properly.

Cookies used

CATEGORIES

COOKIES

vodafone.eu.qualtrics.com

  • TRACK_TLS1_0

everesttech.net

  • everest_g_v2
  • everest_session_v2

Targeting Cookies

These cookies may be set through our site by us and our third party advertising companies. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and [internet] device. If you do not allow these cookies, you will experience less targeted advertising.

CATEGORIES

COOKIES

dpm.demdex.net

  • dpm

demdex.net

  • demdex

google.com

  • APISID
  • SSID
  • SID
  • SAPISID
  • HSID
  • PREF

youtube.com

  • SID
  • HSID
  • VISITOR_INFO1_LIVE
  • PREF
  • APISID
  • LOGIN_INFO
  • GPS
  • SSID
  • YSC
  • SAPISID

m.youtube.com

  • LOGIN_INFO

doubleclick.net

  • IDE
  • id

 

Controlling your cookies

You can control how you use cookies in your browser.

How to check cookies are enabled for PCs

Google Chrome

  • Click the menu button (three horizontal bars) at the top right of your browser window and select ’Settings’ then ‘Show advanced settings…
  • Locate the ‘Privacy’ heading, and select ‘Content settings’
  • Now select ‘Allow local data to be set’

Microsoft Internet Explorer 11

  • Click on the ‘Settings’ icon (looks like a cog) at the top right of your browser window and select ‘Internet options’, then click on the ‘Privacy’ tab
  • Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser
  • Settings above Medium will disable cookies

Mozilla Firefox

  • Click the menu button (three horizontal bars) at the top right of your browser window and select Options
  • Then select the Privacy icon
  • Click on Cookies, then select ‘allow sites to set cookies’

How to check cookies are enabled for Macs

Safari on OX X

  • Click on ‘Safari’ at the top of your browser window and select the ‘Preferences’ option
  • Click on ‘Privacy’
  • Select ‘Allow from websites I visit’

Block cookies

If you’d like to find out how to stop websites using cookies to remember what sites you visit, choose your browser from the list. This will take you to the browser’s respective page where you can manage your cookies and site data:

If you change your cookie settings in your browser, your experience with us won’t be tracked. Information on controlling and deleting cookies is also available at http://allaboutcookies.org

Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.

NAME

WHERE

WHAT IT’S USED FOR

TYPE

EXPIRES

woocommerce_cart_hash

epic.com.mt

WooCommerce cart contents and data changes.

Strictly Necessary

Session

woocommerce_items_in_cart

epic.com.mt

WooCommerce cart contents and data changes.

Strictly Necessary

Session

wp_woocommerce_session

epic.com.mt

Contains a unique code for each customer so that it knows where to find the cart data in the database for each customer.

Strictly Necessary

2 Days

woocommerce_recently_viewed

epic.com.mt

Powers the recent viewed product widgets.

Strictly Necessary

Session

store_notice[notice_id]

epic.com.mt

Allows customers to dismiss the store notice.

Strictly Necessary

Session

viewed_cookie_policy

epic.com.mt

The primary cookie that records the user consent for the usage of the cookies upon accept and reject.

Strictly Necessary

1 Year

cookielawinfo-checkbox-necessary

epic.com.mt

Records the default button state of the corresponding category.

Strictly Necessary

1 Year

cookielawinfo-checkbox-non-necessary

epic.com.mt

Records the default button state of the corresponding category.

Strictly Necessary

1 Year

f5avrbbbbbbbbbbbbbbbb

epic.com.mt

Used for internal load balancing.

Strictly Necessary

Session

_ga

epic.com.mt

Google Analytics – Used to distinguish users.

Non-Neccessary

2 Years

_gid

epic.com.mt

Google Analytics – Used to distinguish users.

Non-Neccessary

1 Day

_gat

epic.com.mt

Google Analytics – Used to throttle request rate.

Non-Neccessary

1 Minute

AMP_TOKEN

epic.com.mt

Google Analytics – Contains a token that can be used to retrieve a Client ID from AMP Client ID service.

Non-Neccessary

Up to 1 Year

_gac_

epic.com.mt

Google Analytics – Contains campaign related information for the user.

Non-Neccessary

90 Days