Malta's most recommended network is now epic
Building the network for the future
In 1990, we introduced the very first mobile phone to Malta. Since then, we have continued to drive innovation, introducing GPRS for the first time in 2001 and also being the first to deploy 3G in 2006. In 2013, we were the first to deploy 4G across the Maltese islands and the first network to introduce superfast 4.5G to the Maltese islands in 2017, making it the country’s fastest network. The new technology allowed for the downloading of data at unprecedented speeds, 60 per cent faster than 4G, at up to 210 Mbps.
In October 2018, we launched the next generation Internet of Things for the first time in Malta, pushing the boundaries of connectivity even further through Narrowband-IoT. In 2019, we demonstrated the country’s first live holographic concert over 5G.
Certified as Malta’s Best Mobile Network
The independent German firm Umlaut AG (formerly P3) has once again confirmed our network as the ‘Best Network in Test’. Umlaut has measured, tested and analysed the performance of our voice and data services on smartphones in comparison to other local mobile networks through extensive drive tests.
The testing was carried out in January 2020 in major urban areas, as well as in smaller villages and connection roads across Malta and Gozo.
Seamless roaming in 220 countries
With Epic you can stay in touch with your loved ones as seamlessly as you do at home, even when abroad. We have expanded our international roaming footprint to 220 countries, with 175 networks providing 4G speeds.
Malta’s most recommended network
Our network has consistently been the clear frontrunner among the three major competitors in Malta when it comes to customer satisfaction, as is evidenced by the downloadable study detail. The Network Satisfaction Score (NPS) is measured monthly and gives a clear understanding of how many people are happy and satisfied with the service and if they would recommend it to others. The score is an average of four elements related to network performance, i.e. signal strength, voice quality, data speed and data connection.
The story of epic network
Ever since the first mobile call in Malta in 1990, epic network has grown from strength to strength. With innovation at its heart, the epic network story is a reflection of our pursuit to always be Malta’s #1 network. Have a look at some of the milestones of the journey in the below interactive timeline:
Click on the arrows to see history
First mobile call
First GSM call
Launch of international gateway
August: First operator to launch 3G in Malta
December: Launch of HSDPA
Launch of fixed broadband based on WiMax technologies
First to launch nationwide download speed of 14.4Mbit/s and upload speed of 2Mbit/s
Certified ‘Best Network In Test’ by independent German firm, Umlaut (formerly P3)
First to launch 21.6Mbit/s and 42Mbit/s download capability together with 5Mbit/s upload speed
Country’s first 4G network
Re-confirmed ‘Best Network In Test’ by independent German firm, Umlaut (formerly P3)
June: Launched Country’s first 4.5G network with speed up to 210Mbps
Upgraded our 4.5G network with speeds up to 300Mbps
February: Umlaut (formerly P3) confirm our network as the ‘Best Network in Test’ for the 4th time
October: Malta’s first 5G holographic concert and introduction of 1 Gigabit speeds on mobile in specific areas
Our network is once again confirmed as the ‘Best Network in Test’ for the 5th time by Umlaut (formerly P3)
standard of service