Direct Debit Form

Apply for Direct Debit using your IBAN number for local banks for your own account. Fill in this form and drop it off at any Epic store. Please also present your ID card or passport.

Direct Debit Cancellation Form

To cancel your Direct Debit for your own account, fill in this form and drop it off at any Epic store. Please also present your ID card or passport.

Transfer of Line Form

To transfer your Pay Monthly line to another person, fill in this form. Both the current owner and the new owner must visit a Epic store with their ID cards or Passport and this form.

Itemised Bill Request

To request an itemised bill free of charge for your registered line, visit any Epic store with your ID card or passport.

Some forms require a Customer Code or Account Reference number. This can be found on the first page of any bill related to that line or service.