Epic Chat

At Epic, we firmly believe that access to telecommunications can significantly improve quality of life and that all individuals, regardless of their ability, should be able to benefit equally from our services. For this reason, we are committed to improving the user experience and ensuring accessibility for all, in alignment with the European Accessibility Act (EAA).

 

Compliance Status

We are continuously working to improve our services to better meet the needs of all users. Our efforts are guided by the requirements of the EAA and the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA. These guidelines define requirements and standards designed to improve digital accessibility.

We strive to ensure that:

  • Our website is perceivable, operable, understandable, and robust for all users.
  • All essential information, functions, and support are accessible to users with diverse abilities.
  • Alternative formats and communication support are available upon request.

 

Measures to Support Accessibility

To uphold our commitment to accessibility, we have taken the following measures:

  • Integrated accessibility requirements into our webpage and documents
  • Included cookie settings that allow users to actively manage their accessibility preferences.

 

Compatibility with Browsers and Assistive Technology

This website is designed to work best with:

  • The latest version of Google Chrome, Microsoft Edge and Apple Safari browsers;

 

Areas for Improvement

While we have made significant progress in enhancing accessibility, we acknowledge that certain limitations remain. Specifically, some older, archived content may not fully comply with current accessibility standards as it is not subject to ongoing updates.

 

Contact Us

If you experience any difficulties or require alternative formats or assistance, please contact us on accessibility@epic.com.mt