Emergency Services
Now with 5G speeds in over 51 countries. Only with Epic.Information on Emergency services in EU countries
A single Union-wide database of Means of access to Emergency Services has been established by virtue of the Roaming Regulation.  This database intends to help roaming end-users in each Member State to be informed of all the alternative means of access to Emergency services deployed in the Union, in addition to calling emergency number 112. This page provides up-to -date information that can be accessed free of charge, which describes the alternative means of access to emergency services which are technically feasible for use by roaming customers.
Data was last updated on: 26/07/2023
| Country | Means of Access | Description | Download Link | Additional Info |
|---|---|---|---|---|
| Luxembourg | Emergency applications | GouvAlert.lu (Apple) | apple.com | |
| Latvia | Emergency applications | Emergency applications | google.com | The purpose of the “Mana drosiba" app is to take care of the safety of every resident of Latvia in both road traffic and the Internet. In addition to the ability to send messages and coordinates, the "Mana drosiba" app includes several features that can be useful to everyone. In the "Drosiba satiksme" section, you can learn about the behavior of different road traffic situations that can be encountered by any road user. The "Drosiba interneta" section, on the other hand, is dedicated to security issues related to the Internet environment. |
| Finland | Emergency applications | 112 Suomi application allows users to make emergency voice calls. | 112.fi | |
| Poland | Emergency applications | App Alarm 112 is intended to report all category incidents. Its dedicated for all end-users, including end-users with disabilities. The modular structure of the application makes it possible to select information describing the emergency event by means of pictograms, send a notification of such event to a PSAP and review the history of notifications. The graphical user interface is based on pictograms developed with the involvement of deaf people and emergency call takers. To use the mobile application, it is necessary to download it free of charge and register (only for users with polish prefix numbers +48). The application is available for Android operating system. This emergency application includes functions: App messaging and App real time text. Registration to application for users of foreign mobile networks (other than 0048 phone prefix number) will be available from 1st of June 2023. | google.com | Additional information available on website: https://www.gov.pl/web/mswia-en/alarm112-mobile-application |
| Spain | Emergency applications | An app allows to report incident regarding disabled end-users; conversation follows as chat. More information at https://alertcops.ses.mir.es/publico/alertcops/ | google.com | Android, calls (voice) s and chat |
| Spain | Emergency applications | A video call via an App, PC or other means is stablished with an interpreter, who in turn calls appropriate PSAP. Chat is also possible. More information at https://svisual.org/indexSSL.html | apple.com | Apple, videocall |
| Spain | Emergency applications | A video call via an App, PC or other means is stablished with an interpreter, who in turn calls appropriate PSAP. Chat is also possible. More information at https://svisual.org/indexSSL.html | google.com | Android, videocalls |
| Latvia | Emergency applications | Emergency applications | apple.com | The purpose of the “Mana drosiba" app is to take care of the safety of every resident of Latvia in both road traffic and the Internet. In addition to the ability to send messages and coordinates, the “Mana drosiba" app includes several features that can be useful to everyone. In the "Drosiba satiksme" section, you can learn about the behavior of different road traffic situations that can be encountered by any road user. The "Drosiba interneta" section, on the other hand, is dedicated to security issues related to the Internet environment. |
| Malta | Emergency applications | iOS App | apple.com | |
| Malta | Emergency applications | Android App | google.com | |
| Netherlands | Emergency applications | 112NL APP For all kind of users voice, video, photo and chatfunction which translates 109 languages into Dutch | rijksoverheid.nl | 112NL app is found in both Google Playstore and Apple's Appstore |
| Norway | Emergency applications | Private Apps | norskluftambulanse.no | Information on access for roamers to be updated/considered |
| Country | Means of Access | Description | Download Link | Additional Info |