Emergency Services
Now with 5G speeds in over 51 countries. Only with Epic.Information on Emergency services in EU countries
A single Union-wide database of Means of access to Emergency Services has been established by virtue of the Roaming Regulation.  This database intends to help roaming end-users in each Member State to be informed of all the alternative means of access to Emergency services deployed in the Union, in addition to calling emergency number 112. This page provides up-to -date information that can be accessed free of charge, which describes the alternative means of access to emergency services which are technically feasible for use by roaming customers.
Data was last updated on: 26/07/2023
| Country | Means of Access | Description | Download Link | Additional Info |
|---|---|---|---|---|
| Czechia | Messaging | Emergency SMS for roaming end-users will be available on a dedicated long number (+420 720 000 112) in September 2023. | Emergency SMS for end-users roaming will be available provided that outgoing SMS are not blocked by the service provider for objective technical reasons and a SIM card is inserted in the end device. | |
| Cyprus | Emergency calls (voice) | Voice Calls to 112 (Police, Ambulance and Fire Department) | ||
| Croatia | Messaging | Emergency SMS for roaming end-users are available on a dedicated long number (+385 98 8100 112). | The SMS from any part of the teritory of Croatia is received at the Civil Protection Operations Centre. It is responsible to comunicate with SMS end-user and territorially responsible PSAP which alerts emergency services. Croatian telecom providers have informed their roaming partners that calls / messages to 112 (full number +385988100112) in Croatia are not charged, but the billing still depends on the roaming partner. | |
| Croatia | Emergency Calls (Voice) | 112 - European emergency number | ||
| Bulgaria | Emergency applications | Mobile application for Android platform | google.com | The service is free of charge for the citizens. The application provides to Bulgarian and foreign citizens with hearing and/or speech disabilities on the territory of the Republic of Bulgaria a quick and easy access to the 112 Emergency number. It is necessary that the users register into the application by following the registration steps. Once the registration is active, the users can sign in the application, and in case of emergency to make a connection (establish a chat session) with an operator of the 112 Emergency number. |
| Bulgaria | Emergency applications | Mobile application for iOS platform | apple.com | The service is free of charge for the citizens. The application provides to Bulgarian and foreign citizens with hearing and/or speech disabilities on the territory of the Republic of Bulgaria a quick and easy access to the 112 Emergency number. It is necessary that the users register into the application by following the registration steps. Once the registration is active, the users can sign in the application, and in case of emergency to make a connection (establish a chat session) with an operator of the 112 Emergency number. |
| Bulgaria | Emergency applications | Mobile application for a web based web browser application for stationary and mobile computers. | 112.mvr.bg | The service is free of charge for the citizens. The application provides to Bulgarian and foreign citizens with hearing and/or speech disabilities on the territory of the Republic of Bulgaria a quick and easy access to the 112 Emergency number. It is necessary that the users register into the application by following the registration steps. Once the registration is active, the users can sign in the application, and in case of emergency to make a connection (establish a chat session) with an operator of the 112 Emergency number. |
| Belgium | Messaging | Texting to urgent medical assistance and texting to urgent police assistance | 4-digit numbers are used , distributed through deaf- and hearing impaired representative organisations to their membership or through requesting the information from the emergency service (use contacts mentioned on the website) or 112@ibz.fgov.be , information --> https://www.112.be/ | |
| Belgium | Messaging | Application "App 112 BE" allowing access to urgent medical assistance, urgent police assistance and fire department , has a chat-function for deaf and hearing impaired and speech impaired. | The app has enhanced location (using GNSS) , allows for communicating additional (medical) information when emergency communication is set up. "app store" or "play store" , enter "app 112 be" as search item , download and register. | |
| Austria | Emergency applications | 112 European emergency number (Police). 122 Fire brigade. 144 Ambulance. 140 Mountain rescue | dec112.at | |
| Austria | Emergency calls (voice) | 112 European emergency number (Police). 122 Fire brigade. 144 Ambulance. 140 Mountain rescue | ||
| Austria | Messaging | text based emergency call | dec112.at | |
| Country | Means of Access | Description | Download Link | Additional Info |