Emergency Services
Now with 5G speeds in over 51 countries. Only with Epic.Information on Emergency services in EU countries
A single Union-wide database of Means of access to Emergency Services has been established by virtue of the Roaming Regulation.  This database intends to help roaming end-users in each Member State to be informed of all the alternative means of access to Emergency services deployed in the Union, in addition to calling emergency number 112. This page provides up-to -date information that can be accessed free of charge, which describes the alternative means of access to emergency services which are technically feasible for use by roaming customers.
Data was last updated on: 26/07/2023
| Country | Means of Access | Description | Download Link | Additional Info |
|---|---|---|---|---|
| Sweden | Total conversation | Not as roaming using the national or international numbering plan. | ||
| Sweden | Relay services | An End-user can contact the Swedish Relay Services: Video Relay Service, Text Relay Service and Speech-to-speech Relay Service. The relay services can be used for emergency communication to 112. The Text Relay Service can be called with SIP-addresses, mobile applications (Android and Apple) & web application, and for the person using hearing and Emergency Calls (Voice) with telephone numbers. | texttelefoni.se | |
| Sweden | Messaging | Contact directly through SMS to application in SOS Alarms technical operational system, Coordcom | sosalarm.se | |
| Sweden | Relay services | An End-user can contact the Swedish Relay Services: Video Relay Service, Text Relay Service and Speech-to-speech Relay Service. The relay services can be used for emergency communication to 112._x000D_<br /> Speech-to-speech Relay Service can be called with telephone numbers. | teletal.se | |
| Sweden | Real time text | Not as roaming using the national or international numbering plan. | ||
| Finland | Emergency applications | 112 Suomi application allows users to make emergency voice calls. | 112.fi | |
| Slovenia | Other | The mobile application allows you to receive alerts or alarms about imminent dangers of natural and other disasters in the territory of the Republic of Slovenia. Informing and alarming people, which comes under the jurisdiction of the Administration for Civil Protection and Disaster Relief of the Republic of Slovenia (ACPDR) is one of the services of the emergency call 112 – Reverse 112, which complements other services to ensure greater safety of people. https://play.google.com/store/apps/details?id=com.genasys.pssdev.sloveniaprod | sos112.si | |
| Austria | Messaging | text based emergency call | dec112.at | |
| Austria | Emergency applications | 112 European emergency number (Police). 122 Fire brigade. 144 Ambulance. 140 Mountain rescue | dec112.at | |
| Austria | Emergency calls (voice) | 112 European emergency number (Police). 122 Fire brigade. 144 Ambulance. 140 Mountain rescue | ||
| Iceland | Emergency calls (voice) | "112" for medical, police and fire emergencies | ||
| Ukraine | Messaging | SMS to 112 single emergency phone number | ||
| Ukraine | Relay services | By sending SMS to 112, a person with disabilities (speech/hearing-impaired) can receive a URL to the video relay service to conduct further communication using sign language. | ||
| Iceland | Emergency applications | "112" app. Real time text chat. Report location and deaf specific user interface design | 112.is | |
| Iceland | Real time text | "112" Real time text webchat | 112.is | |
| Romania | Other | The eCall System enables the placing of an emergency call from inside the vehicle to the 112 System. This call can be placed automatically, through the activation of a set of in-vehicle sensors or manually, and it is established through mobile wireless communications networks, sending a standardised minimum set of data (MSD) and establishing an audio channel between the occupants of the vehicle and the most appropriate public safety answering point. | ||
| Liechtenstein | Emergency applications | 112 European emergency number. 117 Police. 118 Fire brigade. 144 Ambulance | google.com | |
| Malta | Emergency applications | iOS App | apple.com | |
| Malta | Messaging | SMS - +356 79770112 | ||
| Luxembourg | Other | Fax to 112 | ||
| Luxembourg | Emergency applications | GouvAlert.lu (Apple) | apple.com | |
| Luxembourg | Emergency applications | GouvAlert.lu (Google Play) | google.com | |
| Luxembourg | Other | SMS to 112 | ||
| Luxembourg | Emergency calls (voice) | 112 European emergency number. 12112 European emergency number. 113 Police. 12113 Police | ||
| Lithuania | Other | 112 eCall | ||
| Country | Means of Access | Description | Download Link | Additional Info |