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Information on Emergency services in EU countries

A single Union-wide database of Means of access to Emergency Services has been established by virtue of the Roaming Regulation.  This database intends to help roaming end-users in each Member State to be informed of all the alternative means of access to Emergency services deployed in the Union, in addition to calling emergency number 112.  This page provides up-to -date information that can be accessed free of charge, which describes the alternative means of access to emergency services which are technically feasible for use by roaming customers.

Data was last updated on: 26/07/2023

Displaying 51 - 75 of 80

 Country Means of Access Description Download Link Additional Info
CzechiaMessagingEmergency SMS for roaming end-users will be available on a dedicated long number (+420 720 000 112) in September 2023.

Emergency SMS for end-users roaming will be available provided that outgoing SMS are not blocked by the service provider for objective technical reasons and a SIM card is inserted in the end device.

FinlandMessagingAvailable for all user groups with Finnish mobile connections, roaming access under development

SMS messages are allowed for preregistered users to the number 112.

FinlandEmergency Calls (Voice)112 European emergency number
LuxembourgOtherSMS to 112
BelgiumMessagingApplication "App 112 BE" allowing access to urgent medical assistance, urgent police assistance and fire department , has a chat-function for deaf and hearing impaired and speech impaired.

The app has enhanced location (using GNSS) , allows for communicating additional (medical) information when emergency communication is set up. "app store" or "play store" , enter "app 112 be" as search item , download and register.

BelgiumMessagingTexting to urgent medical assistance and texting to urgent police assistance

4-digit numbers are used , distributed through deaf- and hearing impaired representative organisations to their membership or through requesting the information from the emergency service (use contacts mentioned on the website) or 112@ibz.fgov.be , information --> https://www.112.be/

AustriaEmergency calls (voice)112 European emergency number (Police). 122 Fire brigade. 144 Ambulance. 140 Mountain rescue
LuxembourgOtherFax to 112
PortugalMessagingEmergency SMS for deaf end-users is available on a dedicated long number (+351) 961010200

For deaf people trough SMS

IcelandEmergency calls (voice)"112" for medical, police and fire emergencies
SlovakiaMessagingSMS to European Emergency Number 112

universal access, no registration needed

SwedenTotal conversationNot as roaming using the national or international numbering plan.
SwedenReal time textNot as roaming using the national or international numbering plan.
RomaniaEmergency calls (voice)1. Voice calls to the emergency number 112. 2. The VoWiFi functionality allows placing a call to 112 when the mobile operator's network does not have coverage. In this case, the IMS (IP Multimedia Subsystem) technology is used which enables the provision of voice services via a Wi-Fi network.
PolandEmergency calls (voice)112 is an emergency number which is available free of charge throughout the European Union, both from landlines and mobile phones. The emergency number 112 can be dialled from a phone without a SIM card. Emergency calls to 112 are received at Emergency Notification Centres by emergency number operators, who are in charge of the classification of the call and who make a parallel dispatch to the most appropriate energency serices.

https://www.gov.pl/web/mswia-en/emergency-number-112

NetherlandsRelay servicesspeech, text or video

SIP: teletolk@kpnteletolk.nl. By means of Tolkcontact-app, found in both Playstore and Appstore

MaltaMessagingSMS - +356 79770112
LatviaRelay servicesSMS to 112

Accessible to customers of Latvian teleoperators.

LatviaMessagingSMS as a part of Public Warning in the case of the emergency situation

SMS (text provided by the services involved in solving of emergency situtation) is sent by the operators to their customers/abonents in case of the emergency situation.

GreeceMessagingEmail - European Emergency Number 112

mail to contact@112.gov.gr, or contact@112.gr . The PSAP doesn't automatically receive the sender's location.The sender should state his/her location in the email. No pre-registration is needed.

RomaniaOtherThe eCall System enables the placing of an emergency call from inside the vehicle to the 112 System. This call can be placed automatically, through the activation of a set of in-vehicle sensors or manually, and it is established through mobile wireless communications networks, sending a standardised minimum set of data (MSD) and establishing an audio channel between the occupants of the vehicle and the most appropriate public safety answering point.
LuxembourgEmergency calls (voice)112 European emergency number. 12112 European emergency number. 113 Police. 12113 Police
LithuaniaOther112 eCall
LithuaniaEmergency Calls (Voice)Emergency Emergency Calls (Voice) call to number 112
LithuaniaOtherSMS to number 112

Customers of national mobile networks can contact emergency services by sending SMS message to number 112 without any prie-registration. 112 SMS service is limited to Lithuanian SIM cards users only due to limitations of mobile networks

 Country Means of Access Description Download Link Additional Info