Emergency Services
Now with 5G speeds in over 51 countries. Only with Epic.Information on Emergency services in EU countries
A single Union-wide database of Means of access to Emergency Services has been established by virtue of the Roaming Regulation.  This database intends to help roaming end-users in each Member State to be informed of all the alternative means of access to Emergency services deployed in the Union, in addition to calling emergency number 112. This page provides up-to -date information that can be accessed free of charge, which describes the alternative means of access to emergency services which are technically feasible for use by roaming customers.
Data was last updated on: 26/07/2023
| Country | Means of Access | Description | Download Link | Additional Info |
|---|---|---|---|---|
| Iceland | Emergency applications | "112" app. Real time text chat. Report location and deaf specific user interface design | 112.is | |
| Iceland | Emergency calls (voice) | "112" for medical, police and fire emergencies | ||
| Iceland | Real time text | "112" Real time text webchat | 112.is | |
| Hungary | Emergency Calls (Voice) | Emergency Calls (Voice) call to 112: from landline and mobile phones to contact any emergency service: an ambulance, the fire brigade or the police. A specially trained operator will answer any 112 call. | ||
| Greece | Messaging | Email - European Emergency Number 112 | mail to contact@112.gov.gr, or contact@112.gr . The PSAP doesn't automatically receive the sender's location.The sender should state his/her location in the email. No pre-registration is needed. | |
| Greece | Emergency Calls (Voice) | Voice call to 112. Other emergency numbers are also available. | civilprotection.gov.gr | Additionaly to transfering calls depending on the case to Police, Fire brigade, Emergency Medical Services, Hellenic Coast Guard, 112 also transfers the calls to European Hotline for Missing Children. |
| Germany | Emergency Calls (Voice) | 110 | national emergency number for emergencies requiring the police | |
| Germany | Emergency Calls (Voice) | 112 | single european emergency number | |
| France | Other | Real time text. Total conversation | urgence114.fr | website / browser |
| France | Emergency applications | App voice. App messaging. App real time text. App total conversation | apple.com | |
| France | Emergency applications | App voice. App messaging. App real time text. App total conversation | google.com | |
| Finland | Messaging | Available for all user groups with Finnish mobile connections, roaming access under development | SMS messages are allowed for preregistered users to the number 112. | |
| Finland | Emergency Calls (Voice) | 112 European emergency number | ||
| Finland | Emergency applications | 112 Suomi application allows users to make emergency voice calls. | 112.fi | |
| Estonia | Emergency Calls (Voice) | The Emergency Centre also operates a 24/7 national information telephone number 1247, which offers information and advice in situations where life, health and property are not at risk. | This short number also has a long number 6001247 for calling from abroad. | |
| Estonia | Emergency Calls (Voice) | 112 European emergency number | In addition to 112 domestic numbers, the Emergency Centre has an emergency number 6000112, which can be called from outside Estonia. | |
| Denmark | Messaging | Long number for persons with disabilities allowing them to text the PSAP instead of calling. | The long number is not made public but informed via a handicap organisation upon request. Therefore, while technically usable by roaming customers, the long number is practically not available to roaming customers at present due to the request process and lack of publicity surrounding the long number. | |
| Czechia | Messaging | Emergency SMS for roaming end-users will be available on a dedicated long number (+420 720 000 112) in September 2023. | Emergency SMS for end-users roaming will be available provided that outgoing SMS are not blocked by the service provider for objective technical reasons and a SIM card is inserted in the end device. | |
| Czechia | Emergency calls (voice) | 112 Single European Emergency Number. 150 Fire Brigade. 155 Emergency Medical Service (Ambulance). 158 Police | ||
| Cyprus | Emergency calls (voice) | Voice Calls to 112 (Police, Ambulance and Fire Department) | ||
| Croatia | Emergency Calls (Voice) | 112 - European emergency number | ||
| Croatia | Messaging | Emergency SMS for roaming end-users are available on a dedicated long number (+385 98 8100 112). | The SMS from any part of the teritory of Croatia is received at the Civil Protection Operations Centre. It is responsible to comunicate with SMS end-user and territorially responsible PSAP which alerts emergency services. Croatian telecom providers have informed their roaming partners that calls / messages to 112 (full number +385988100112) in Croatia are not charged, but the billing still depends on the roaming partner. | |
| Bulgaria | Emergency applications | Mobile application for a web based web browser application for stationary and mobile computers. | 112.mvr.bg | The service is free of charge for the citizens. The application provides to Bulgarian and foreign citizens with hearing and/or speech disabilities on the territory of the Republic of Bulgaria a quick and easy access to the 112 Emergency number. It is necessary that the users register into the application by following the registration steps. Once the registration is active, the users can sign in the application, and in case of emergency to make a connection (establish a chat session) with an operator of the 112 Emergency number. |
| Bulgaria | Emergency applications | Mobile application for iOS platform | apple.com | The service is free of charge for the citizens. The application provides to Bulgarian and foreign citizens with hearing and/or speech disabilities on the territory of the Republic of Bulgaria a quick and easy access to the 112 Emergency number. It is necessary that the users register into the application by following the registration steps. Once the registration is active, the users can sign in the application, and in case of emergency to make a connection (establish a chat session) with an operator of the 112 Emergency number. |
| Bulgaria | Emergency applications | Mobile application for Android platform | google.com | The service is free of charge for the citizens. The application provides to Bulgarian and foreign citizens with hearing and/or speech disabilities on the territory of the Republic of Bulgaria a quick and easy access to the 112 Emergency number. It is necessary that the users register into the application by following the registration steps. Once the registration is active, the users can sign in the application, and in case of emergency to make a connection (establish a chat session) with an operator of the 112 Emergency number. |
| Country | Means of Access | Description | Download Link | Additional Info |