Emergency Services
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A single Union-wide database of Means of access to Emergency Services has been established by virtue of the Roaming Regulation.  This database intends to help roaming end-users in each Member State to be informed of all the alternative means of access to Emergency services deployed in the Union, in addition to calling emergency number 112. This page provides up-to -date information that can be accessed free of charge, which describes the alternative means of access to emergency services which are technically feasible for use by roaming customers.
Data was last updated on: 26/07/2023
| Country | Means of Access | Description | Download Link | Additional Info |
|---|---|---|---|---|
| Iceland | Emergency applications | "112" app. Real time text chat. Report location and deaf specific user interface design | 112.is | |
| Romania | Emergency applications | Call 112 ("Apel 112") is the application developed by the national emergency call service administrator, for mobile phones with Android and iOS systems, able to read the location information generated by the existing location services on the phone and transmit the geographical position of the phone to the 112 System. The application uses the data connection (Internet) and the location service of the mobile phone to transmit to the 112 System the location information in AML (Advanced Mobile Location) format, containing the geographical coordinates of the mobile phone. | google.com | The app is free of charge and can be downloaded to phones from Google Play and AppStore. |
| Bulgaria | Emergency applications | Mobile application for iOS platform | apple.com | The service is free of charge for the citizens. The application provides to Bulgarian and foreign citizens with hearing and/or speech disabilities on the territory of the Republic of Bulgaria a quick and easy access to the 112 Emergency number. It is necessary that the users register into the application by following the registration steps. Once the registration is active, the users can sign in the application, and in case of emergency to make a connection (establish a chat session) with an operator of the 112 Emergency number. |
| Bulgaria | Emergency applications | Mobile application for a web based web browser application for stationary and mobile computers. | 112.mvr.bg | The service is free of charge for the citizens. The application provides to Bulgarian and foreign citizens with hearing and/or speech disabilities on the territory of the Republic of Bulgaria a quick and easy access to the 112 Emergency number. It is necessary that the users register into the application by following the registration steps. Once the registration is active, the users can sign in the application, and in case of emergency to make a connection (establish a chat session) with an operator of the 112 Emergency number. |
| Sweden | Emergency applications | Mobile applications (Android and Apple) for emergency voice calls to 112. | sosalarm.se | |
| Romania | Emergency applications | Call 112 ("Apel 112") is the application developed by the national emergency call service administrator, for mobile phones with Android and iOS systems, able to read the location information generated by the existing location services on the phone and transmit the geographical position of the phone to the 112 System. The application uses the data connection (Internet) and the location service of the mobile phone to transmit to the 112 System the location information in AML (Advanced Mobile Location) format, containing the geographical coordinates of the mobile phone. | apple.com | The app is free of charge and can be downloaded to phones from Google Play and AppStore. |
| Lithuania | Emergency Calls (Voice) | Emergency Emergency Calls (Voice) call to number 112 | ||
| Luxembourg | Emergency calls (voice) | 112 European emergency number. 12112 European emergency number. 113 Police. 12113 Police | ||
| Croatia | Emergency Calls (Voice) | 112 - European emergency number | ||
| Finland | Emergency Calls (Voice) | 112 European emergency number | ||
| Greece | Emergency Calls (Voice) | Voice call to 112. Other emergency numbers are also available. | civilprotection.gov.gr | Additionaly to transfering calls depending on the case to Police, Fire brigade, Emergency Medical Services, Hellenic Coast Guard, 112 also transfers the calls to European Hotline for Missing Children. |
| Hungary | Emergency Calls (Voice) | Emergency Calls (Voice) call to 112: from landline and mobile phones to contact any emergency service: an ambulance, the fire brigade or the police. A specially trained operator will answer any 112 call. | ||
| Ireland | Emergency calls (voice) | 112 European emergency number | ||
| Liechtenstein | Emergency calls (voice) | 112 European emergency number. 117 Police. 118 Fire brigade. 143 Helping hand (in german "Dargebotene Hand"). 144 Ambulance. 145 Tox info. 147 Helpline for children and young people. | ||
| Austria | Emergency calls (voice) | 112 European emergency number (Police). 122 Fire brigade. 144 Ambulance. 140 Mountain rescue | ||
| Estonia | Emergency Calls (Voice) | The Emergency Centre also operates a 24/7 national information telephone number 1247, which offers information and advice in situations where life, health and property are not at risk. | This short number also has a long number 6001247 for calling from abroad. | |
| Estonia | Emergency Calls (Voice) | 112 European emergency number | In addition to 112 domestic numbers, the Emergency Centre has an emergency number 6000112, which can be called from outside Estonia. | |
| Germany | Emergency Calls (Voice) | 112 | single european emergency number | |
| Germany | Emergency Calls (Voice) | 110 | national emergency number for emergencies requiring the police | |
| Poland | Emergency calls (voice) | 112 is an emergency number which is available free of charge throughout the European Union, both from landlines and mobile phones. The emergency number 112 can be dialled from a phone without a SIM card. Emergency calls to 112 are received at Emergency Notification Centres by emergency number operators, who are in charge of the classification of the call and who make a parallel dispatch to the most appropriate energency serices. | https://www.gov.pl/web/mswia-en/emergency-number-112 | |
| Romania | Emergency calls (voice) | 1. Voice calls to the emergency number 112. 2. The VoWiFi functionality allows placing a call to 112 when the mobile operator's network does not have coverage. In this case, the IMS (IP Multimedia Subsystem) technology is used which enables the provision of voice services via a Wi-Fi network. | ||
| Cyprus | Emergency calls (voice) | Voice Calls to 112 (Police, Ambulance and Fire Department) | ||
| Czechia | Emergency calls (voice) | 112 Single European Emergency Number. 150 Fire Brigade. 155 Emergency Medical Service (Ambulance). 158 Police | ||
| Iceland | Emergency calls (voice) | "112" for medical, police and fire emergencies | ||
| Denmark | Messaging | Long number for persons with disabilities allowing them to text the PSAP instead of calling. | The long number is not made public but informed via a handicap organisation upon request. Therefore, while technically usable by roaming customers, the long number is practically not available to roaming customers at present due to the request process and lack of publicity surrounding the long number. | |
| Country | Means of Access | Description | Download Link | Additional Info |