Emergency Services
Now with 5G speeds in over 51 countries. Only with Epic.Information on Emergency services in EU countries
A single Union-wide database of Means of access to Emergency Services has been established by virtue of the Roaming Regulation.  This database intends to help roaming end-users in each Member State to be informed of all the alternative means of access to Emergency services deployed in the Union, in addition to calling emergency number 112. This page provides up-to -date information that can be accessed free of charge, which describes the alternative means of access to emergency services which are technically feasible for use by roaming customers.
Data was last updated on: 26/07/2023
| Country | Means of Access | Description | Download Link | Additional Info |
|---|---|---|---|---|
| Poland | Emergency applications | App Alarm 112 is intended to report all category incidents. Its dedicated for all end-users, including end-users with disabilities. The modular structure of the application makes it possible to select information describing the emergency event by means of pictograms, send a notification of such event to a PSAP and review the history of notifications. The graphical user interface is based on pictograms developed with the involvement of deaf people and emergency call takers. To use the mobile application, it is necessary to download it free of charge and register (only for users with polish prefix numbers +48). The application is available for Android operating system. This emergency application includes functions: App messaging and App real time text. Registration to application for users of foreign mobile networks (other than 0048 phone prefix number) will be available from 1st of June 2023. | google.com | Additional information available on website: https://www.gov.pl/web/mswia-en/alarm112-mobile-application |
| Norway | Messaging | SMS to emergency numbers | nodsms.no | Due to technical challenges of roaming for short numbers, roaming end-users may use the following long Norwegian numbers to acces the emergency SMS-service Fire: +4759555110. Police: +4759555112. Medical Emerengcy: +4759555113 |
| Norway | Emergency applications | Private Apps | norskluftambulanse.no | Information on access for roamers to be updated/considered |
| Norway | Relay services | Relay service to emergency services | teksttelefon.no | The availability for roamers is subject to discussion with Telenor |
| Netherlands | Relay services | speech, text or video | SIP: teletolk@kpnteletolk.nl. By means of Tolkcontact-app, found in both Playstore and Appstore | |
| Netherlands | Emergency applications | 112NL APP For all kind of users voice, video, photo and chatfunction which translates 109 languages into Dutch | rijksoverheid.nl | 112NL app is found in both Google Playstore and Apple's Appstore |
| Moldova | Emergency calls (voice) | Voice calls to the European single emergency number – 112 | Automatically redirects calls to the competent service (police, firefighters, ambulance). Gradually replaces the traditional numbers (901–903). | |
| Moldova | Emergency calls (voice) | Voice calls to the emergency number - 901 | Voice calls to the firefighters and rescue service | |
| Moldova | Emergency calls (voice) | Voice calls to the emergency number - 902 | Voice calls to the police | |
| Moldova | Emergency calls (voice) | Voice calls to the emergency number - 903 | Voice calls to the ambulance and emergency medical assistance. | |
| Malta | Messaging | SMS - +356 79770112 | ||
| Malta | Emergency applications | iOS App | apple.com | |
| Malta | Emergency applications | Android App | google.com | |
| Luxembourg | Other | Fax to 112 | ||
| Luxembourg | Emergency applications | GouvAlert.lu (Apple) | apple.com | |
| Luxembourg | Emergency applications | GouvAlert.lu (Google Play) | google.com | |
| Luxembourg | Other | SMS to 112 | ||
| Luxembourg | Emergency calls (voice) | 112 European emergency number. 12112 European emergency number. 113 Police. 12113 Police | ||
| Lithuania | Emergency Calls (Voice) | Emergency Emergency Calls (Voice) call to number 112 | ||
| Lithuania | Other | SMS to number 112 | Customers of national mobile networks can contact emergency services by sending SMS message to number 112 without any prie-registration. 112 SMS service is limited to Lithuanian SIM cards users only due to limitations of mobile networks | |
| Lithuania | Other | 112 eCall | ||
| Liechtenstein | Emergency applications | 113 European emergency number. 117 Police. 118 Fire brigade. 144 Ambulance | apple.com | |
| Liechtenstein | Emergency applications | 112 European emergency number. 117 Police. 118 Fire brigade. 144 Ambulance | google.com | |
| Liechtenstein | Emergency calls (voice) | 112 European emergency number. 117 Police. 118 Fire brigade. 143 Helping hand (in german "Dargebotene Hand"). 144 Ambulance. 145 Tox info. 147 Helpline for children and young people. | ||
| Latvia | Emergency applications | Emergency applications | google.com | The purpose of the “Mana drosiba" app is to take care of the safety of every resident of Latvia in both road traffic and the Internet. In addition to the ability to send messages and coordinates, the "Mana drosiba" app includes several features that can be useful to everyone. In the "Drosiba satiksme" section, you can learn about the behavior of different road traffic situations that can be encountered by any road user. The "Drosiba interneta" section, on the other hand, is dedicated to security issues related to the Internet environment. |
| Country | Means of Access | Description | Download Link | Additional Info |