Emergency Services
Now with 5G speeds in over 51 countries. Only with Epic.Information on Emergency services in EU countries
A single Union-wide database of Means of access to Emergency Services has been established by virtue of the Roaming Regulation. This database intends to help roaming end-users in each Member State to be informed of all the alternative means of access to Emergency services deployed in the Union, in addition to calling emergency number 112. This page provides up-to -date information that can be accessed free of charge, which describes the alternative means of access to emergency services which are technically feasible for use by roaming customers.
Data was last updated on: 26/07/2023
| Country | Means of Access | Description | Download Link | Additional Info |
|---|---|---|---|---|
| Iceland | Emergency applications | "112" app. Real time text chat. Report location and deaf specific user interface design | 112.is | |
| Iceland | Emergency calls (voice) | "112" for medical, police and fire emergencies | ||
| Iceland | Real time text | "112" Real time text webchat | 112.is | |
| Romania | Emergency calls (voice) | 1. Voice calls to the emergency number 112. 2. The VoWiFi functionality allows placing a call to 112 when the mobile operator's network does not have coverage. In this case, the IMS (IP Multimedia Subsystem) technology is used which enables the provision of voice services via a Wi-Fi network. | ||
| Germany | Emergency Calls (Voice) | 110 | national emergency number for emergencies requiring the police | |
| Germany | Emergency Calls (Voice) | 112 | single european emergency number | |
| Croatia | Emergency Calls (Voice) | 112 - European emergency number | ||
| Lithuania | Other | 112 eCall | ||
| Finland | Emergency Calls (Voice) | 112 European emergency number | ||
| Ireland | Emergency calls (voice) | 112 European emergency number | ||
| Estonia | Emergency Calls (Voice) | 112 European emergency number | In addition to 112 domestic numbers, the Emergency Centre has an emergency number 6000112, which can be called from outside Estonia. | |
| Austria | Emergency calls (voice) | 112 European emergency number (Police). 122 Fire brigade. 144 Ambulance. 140 Mountain rescue | ||
| Austria | Emergency applications | 112 European emergency number (Police). 122 Fire brigade. 144 Ambulance. 140 Mountain rescue | dec112.at | |
| Liechtenstein | Emergency calls (voice) | 112 European emergency number. 117 Police. 118 Fire brigade. 143 Helping hand (in german "Dargebotene Hand"). 144 Ambulance. 145 Tox info. 147 Helpline for children and young people. | ||
| Liechtenstein | Emergency applications | 112 European emergency number. 117 Police. 118 Fire brigade. 144 Ambulance | google.com | |
| Luxembourg | Emergency calls (voice) | 112 European emergency number. 12112 European emergency number. 113 Police. 12113 Police | ||
| Poland | Emergency calls (voice) | 112 is an emergency number which is available free of charge throughout the European Union, both from landlines and mobile phones. The emergency number 112 can be dialled from a phone without a SIM card. Emergency calls to 112 are received at Emergency Notification Centres by emergency number operators, who are in charge of the classification of the call and who make a parallel dispatch to the most appropriate energency serices. | https://www.gov.pl/web/mswia-en/emergency-number-112 | |
| Czechia | Emergency calls (voice) | 112 Single European Emergency Number. 150 Fire Brigade. 155 Emergency Medical Service (Ambulance). 158 Police | ||
| Italy | Relay services | 112 Sordi - The 112 Sordi system allows equivalent access for deaf citizens to the emergency services. By calling the dedicated number 800 800 112, citizens receive a link, from the 1st level PSAPs of the Piedmont region. Via the link the deaf citizens can access a text chat supported by specifically designed pictograms to facilitate the dialogue between the emergency operators and the end users. The pictograms where defined in collaboration with the National Deaf Association. All the requests at national level for the "112 Sordi" system are managed by the 1st level PSAPs of the Piedmont Region which acts as a relay service intermediating the conversation with all the competent emergency response organizations. The location of the call is terminal based. | 112sordi.it | The system can be reached via phone by calling the number 800.800.112 (free of charge).Users can optionally register to the platform adding informations that can facilitate rescue operations. The informations available at the link https://112sordi.it are available in Italian, English, French, Deutsch. Videos giving the informations in the sign languages are available for the same linguages indicated. |
| Finland | Emergency applications | 112 Suomi application allows users to make emergency voice calls. | 112.fi | |
| Netherlands | Emergency applications | 112NL APP For all kind of users voice, video, photo and chatfunction which translates 109 languages into Dutch | rijksoverheid.nl | 112NL app is found in both Google Playstore and Apple's Appstore |
| Liechtenstein | Emergency applications | 113 European emergency number. 117 Police. 118 Fire brigade. 144 Ambulance | apple.com | |
| Spain | Emergency applications | A video call via an App, PC or other means is stablished with an interpreter, who in turn calls appropriate PSAP. Chat is also possible. More information at https://svisual.org/indexSSL.html | google.com | Android, videocalls |
| Spain | Emergency applications | A video call via an App, PC or other means is stablished with an interpreter, who in turn calls appropriate PSAP. Chat is also possible. More information at https://svisual.org/indexSSL.html | apple.com | Apple, videocall |
| Spain | Emergency applications | An app allows to report incident regarding disabled end-users; conversation follows as chat. More information at https://alertcops.ses.mir.es/publico/alertcops/ | google.com | Android, calls (voice) s and chat |
| Country | Means of Access | Description | Download Link | Additional Info |