Emergency Services
Now with 5G speeds in over 51 countries. Only with Epic.Information on Emergency services in EU countries
A single Union-wide database of Means of access to Emergency Services has been established by virtue of the Roaming Regulation.  This database intends to help roaming end-users in each Member State to be informed of all the alternative means of access to Emergency services deployed in the Union, in addition to calling emergency number 112. This page provides up-to -date information that can be accessed free of charge, which describes the alternative means of access to emergency services which are technically feasible for use by roaming customers.
Data was last updated on: 26/07/2023
| Country | Means of Access | Description | Download Link | Additional Info |
|---|---|---|---|---|
| Latvia | Emergency applications | Emergency applications | apple.com | The purpose of the “Mana drosiba" app is to take care of the safety of every resident of Latvia in both road traffic and the Internet. In addition to the ability to send messages and coordinates, the “Mana drosiba" app includes several features that can be useful to everyone. In the "Drosiba satiksme" section, you can learn about the behavior of different road traffic situations that can be encountered by any road user. The "Drosiba interneta" section, on the other hand, is dedicated to security issues related to the Internet environment. |
| Bulgaria | Emergency applications | Mobile application for a web based web browser application for stationary and mobile computers. | 112.mvr.bg | The service is free of charge for the citizens. The application provides to Bulgarian and foreign citizens with hearing and/or speech disabilities on the territory of the Republic of Bulgaria a quick and easy access to the 112 Emergency number. It is necessary that the users register into the application by following the registration steps. Once the registration is active, the users can sign in the application, and in case of emergency to make a connection (establish a chat session) with an operator of the 112 Emergency number. |
| Bulgaria | Emergency applications | Mobile application for Android platform | google.com | The service is free of charge for the citizens. The application provides to Bulgarian and foreign citizens with hearing and/or speech disabilities on the territory of the Republic of Bulgaria a quick and easy access to the 112 Emergency number. It is necessary that the users register into the application by following the registration steps. Once the registration is active, the users can sign in the application, and in case of emergency to make a connection (establish a chat session) with an operator of the 112 Emergency number. |
| Bulgaria | Emergency applications | Mobile application for iOS platform | apple.com | The service is free of charge for the citizens. The application provides to Bulgarian and foreign citizens with hearing and/or speech disabilities on the territory of the Republic of Bulgaria a quick and easy access to the 112 Emergency number. It is necessary that the users register into the application by following the registration steps. Once the registration is active, the users can sign in the application, and in case of emergency to make a connection (establish a chat session) with an operator of the 112 Emergency number. |
| Croatia | Messaging | Emergency SMS for roaming end-users are available on a dedicated long number (+385 98 8100 112). | The SMS from any part of the teritory of Croatia is received at the Civil Protection Operations Centre. It is responsible to comunicate with SMS end-user and territorially responsible PSAP which alerts emergency services. Croatian telecom providers have informed their roaming partners that calls / messages to 112 (full number +385988100112) in Croatia are not charged, but the billing still depends on the roaming partner. | |
| Italy | Relay services | 112 Sordi - The 112 Sordi system allows equivalent access for deaf citizens to the emergency services. By calling the dedicated number 800 800 112, citizens receive a link, from the 1st level PSAPs of the Piedmont region. Via the link the deaf citizens can access a text chat supported by specifically designed pictograms to facilitate the dialogue between the emergency operators and the end users. The pictograms where defined in collaboration with the National Deaf Association. All the requests at national level for the "112 Sordi" system are managed by the 1st level PSAPs of the Piedmont Region which acts as a relay service intermediating the conversation with all the competent emergency response organizations. The location of the call is terminal based. | 112sordi.it | The system can be reached via phone by calling the number 800.800.112 (free of charge).Users can optionally register to the platform adding informations that can facilitate rescue operations. The informations available at the link https://112sordi.it are available in Italian, English, French, Deutsch. Videos giving the informations in the sign languages are available for the same linguages indicated. |
| Estonia | Emergency Calls (Voice) | The Emergency Centre also operates a 24/7 national information telephone number 1247, which offers information and advice in situations where life, health and property are not at risk. | This short number also has a long number 6001247 for calling from abroad. | |
| Slovakia | Messaging | SMS to European Emergency Number 112 | universal access, no registration needed | |
| Moldova | Emergency calls (voice) | Voice calls to the emergency number - 903 | Voice calls to the ambulance and emergency medical assistance. | |
| Moldova | Emergency calls (voice) | Voice calls to the emergency number - 901 | Voice calls to the firefighters and rescue service | |
| Moldova | Emergency calls (voice) | Voice calls to the emergency number - 902 | Voice calls to the police | |
| France | Other | Real time text. Total conversation | urgence114.fr | website / browser |
| Country | Means of Access | Description | Download Link | Additional Info |