Emergency Services
Now with 5G speeds in over 51 countries. Only with Epic.Information on Emergency services in EU countries
A single Union-wide database of Means of access to Emergency Services has been established by virtue of the Roaming Regulation.  This database intends to help roaming end-users in each Member State to be informed of all the alternative means of access to Emergency services deployed in the Union, in addition to calling emergency number 112. This page provides up-to -date information that can be accessed free of charge, which describes the alternative means of access to emergency services which are technically feasible for use by roaming customers.
Data was last updated on: 26/07/2023
| Country | Means of Access | Description | Download Link | Additional Info |
|---|---|---|---|---|
| Malta | Emergency applications | Android App | google.com | |
| Romania | Emergency applications | Call 112 ("Apel 112") is the application developed by the national emergency call service administrator, for mobile phones with Android and iOS systems, able to read the location information generated by the existing location services on the phone and transmit the geographical position of the phone to the 112 System. The application uses the data connection (Internet) and the location service of the mobile phone to transmit to the 112 System the location information in AML (Advanced Mobile Location) format, containing the geographical coordinates of the mobile phone. | google.com | The app is free of charge and can be downloaded to phones from Google Play and AppStore. |
| Iceland | Emergency applications | "112" app. Real time text chat. Report location and deaf specific user interface design | 112.is | |
| Iceland | Real time text | "112" Real time text webchat | 112.is | |
| Sweden | Relay services | An End-user can contact the Swedish Relay Services: Video Relay Service, Text Relay Service and Speech-to-speech Relay Service. The relay services can be used for emergency communication to 112. The Video Relay Service can be called with SIP-addresses, mobile applications (Android and Apple) & web application, and for the person using hearing and Emergency Calls (Voice) with telephone numbers. | bildtelefoni.net | |
| France | Other | Real time text. Total conversation | urgence114.fr | website / browser |
| Netherlands | Emergency applications | 112NL APP For all kind of users voice, video, photo and chatfunction which translates 109 languages into Dutch | rijksoverheid.nl | 112NL app is found in both Google Playstore and Apple's Appstore |
| Sweden | Emergency applications | Mobile applications (Android and Apple) for emergency voice calls to 112. | sosalarm.se | |
| Sweden | Messaging | Contact directly through SMS to application in SOS Alarms technical operational system, Coordcom | sosalarm.se | |
| Norway | Relay services | Relay service to emergency services | teksttelefon.no | The availability for roamers is subject to discussion with Telenor |
| Sweden | Relay services | An End-user can contact the Swedish Relay Services: Video Relay Service, Text Relay Service and Speech-to-speech Relay Service. The relay services can be used for emergency communication to 112._x000D_<br /> Speech-to-speech Relay Service can be called with telephone numbers. | teletal.se | |
| Sweden | Relay services | An End-user can contact the Swedish Relay Services: Video Relay Service, Text Relay Service and Speech-to-speech Relay Service. The relay services can be used for emergency communication to 112. The Text Relay Service can be called with SIP-addresses, mobile applications (Android and Apple) & web application, and for the person using hearing and Emergency Calls (Voice) with telephone numbers. | texttelefoni.se | |
| Country | Means of Access | Description | Download Link | Additional Info |