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Information on Emergency services in EU countries

A single Union-wide database of Means of access to Emergency Services has been established by virtue of the Roaming Regulation.  This database intends to help roaming end-users in each Member State to be informed of all the alternative means of access to Emergency services deployed in the Union, in addition to calling emergency number 112.  This page provides up-to -date information that can be accessed free of charge, which describes the alternative means of access to emergency services which are technically feasible for use by roaming customers.

Data was last updated on: 26/07/2023

Displaying 1 - 25 of 87

 Country Means of Access Description Download Link Additional Info
LiechtensteinEmergency calls (voice)112 European emergency number. 117 Police. 118 Fire brigade. 143 Helping hand (in german "Dargebotene Hand"). 144 Ambulance. 145 Tox info. 147 Helpline for children and young people.
EstoniaEmergency Calls (Voice)The Emergency Centre also operates a 24/7 national information telephone number 1247, which offers information and advice in situations where life, health and property are not at risk.

This short number also has a long number 6001247 for calling from abroad.

FinlandMessagingAvailable for all user groups with Finnish mobile connections, roaming access under development

SMS messages are allowed for preregistered users to the number 112.

FinlandEmergency Calls (Voice)112 European emergency number
GreeceMessagingEmail - European Emergency Number 112

mail to contact@112.gov.gr, or contact@112.gr . The PSAP doesn't automatically receive the sender's location.The sender should state his/her location in the email. No pre-registration is needed.

CroatiaMessagingEmergency SMS for roaming end-users are available on a dedicated long number (+385 98 8100 112).

The SMS from any part of the teritory of Croatia is received at the Civil Protection Operations Centre. It is responsible to comunicate with SMS end-user and territorially responsible PSAP which alerts emergency services. Croatian telecom providers have informed their roaming partners that calls / messages to 112 (full number +385988100112) in Croatia are not charged, but the billing still depends on the roaming partner.

CroatiaEmergency Calls (Voice)112 - European emergency number
HungaryEmergency Calls (Voice)Emergency Calls (Voice) call to 112: from landline and mobile phones to contact any emergency service: an ambulance, the fire brigade or the police. A specially trained operator will answer any 112 call.
IrelandEmergency calls (voice)112 European emergency number
EstoniaEmergency Calls (Voice)112 European emergency number

In addition to 112 domestic numbers, the Emergency Centre has an emergency number 6000112, which can be called from outside Estonia.

LithuaniaOtherSMS to number 112

Customers of national mobile networks can contact emergency services by sending SMS message to number 112 without any prie-registration. 112 SMS service is limited to Lithuanian SIM cards users only due to limitations of mobile networks

RomaniaOtherThe eCall System enables the placing of an emergency call from inside the vehicle to the 112 System. This call can be placed automatically, through the activation of a set of in-vehicle sensors or manually, and it is established through mobile wireless communications networks, sending a standardised minimum set of data (MSD) and establishing an audio channel between the occupants of the vehicle and the most appropriate public safety answering point.
LithuaniaOther112 eCall
LuxembourgEmergency calls (voice)112 European emergency number. 12112 European emergency number. 113 Police. 12113 Police
LuxembourgOtherSMS to 112
LuxembourgOtherFax to 112
LatviaMessagingSMS as a part of Public Warning in the case of the emergency situation

SMS (text provided by the services involved in solving of emergency situtation) is sent by the operators to their customers/abonents in case of the emergency situation.

BelgiumMessagingTexting to urgent medical assistance and texting to urgent police assistance

4-digit numbers are used , distributed through deaf- and hearing impaired representative organisations to their membership or through requesting the information from the emergency service (use contacts mentioned on the website) or 112@ibz.fgov.be , information --> https://www.112.be/

MoldovaEmergency calls (voice)Voice calls to the emergency number - 903

Voice calls to the ambulance and emergency medical assistance.

MoldovaEmergency calls (voice)Voice calls to the emergency number - 902

Voice calls to the police

MoldovaEmergency calls (voice)Voice calls to the emergency number - 901

Voice calls to the firefighters and rescue service

MoldovaEmergency calls (voice)Voice calls to the European single emergency number – 112

Automatically redirects calls to the competent service (police, firefighters, ambulance). Gradually replaces the traditional numbers (901–903).

UkraineRelay servicesBy sending SMS to 112, a person with disabilities (speech/hearing-impaired) can receive a URL to the video relay service to conduct further communication using sign language.
UkraineMessagingSMS to 112 single emergency phone number
UkraineEmergency call (voice)112 single emergency phone number (processes calls in English and Ukrainian)

Legacy numbers (101 - fire brigade, 102 - police, 103 - ambulance, 104 - gas emergency service) are also accessible directly, but only able to process voice calls in Ukrainian.

 Country Means of Access Description Download Link Additional Info