Epic Chat
Job Category: Sales
Job Type: Full Time
Job Location: Luqa

Key Accountabilities:

  • Promote the applicable business product portfolio
  • Understand customer needs and provide them with tailored recommendations
  • Execution of CVM inputs
  • Follow-up on leads in a timely manner.

Key Performance Indicators:

  • To optimize the clients experience
  • Volume of renewals and upsells
  • Value generation
  • Customer satisfaction feedback

Core Competencies, Knowledge and Experience:

  • Proactive with a positive mindset
  • Team player
  • Understanding key drivers of value in the telecommunications industry
  • Excellent command of both English and Maltese languages is required
  • Experience in telemarketing and/or sales and/or other customer-facing roles will be considered an asset.
  • Motivated and willing to learn


  • Hybrid and flexible work environment
  • Modern open plan office space
  • Health insurance
  • Free company services
  • Free parking
  • Social events and team building
  • Referral program with paid compensation
  • and more
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